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Silver, Gold and Platinum members can upgrade their reservation at a Diamond managed resort by one unit type (as listed in the Annual Global Reservations Directory) at the time you make your booking, subject to availability.

• Silver members can upgrade 14 nights per year at £15/€18 per night
• Gold members can upgrade 28 nights at per year at £12/€14 per night
• Platinum members can upgrade 49 nights at per year at £9/€11 per night

Available only at Diamond managed resorts on Club reservations. Presidential Suites at Ka‘anapali Beach Club or The Point at Poipu in Hawaii, the Penthouses at Cabo Azul Resort in Mexico, or any Norwegian Cruise Line® booking are ineligible. Upgrades are not available on discounted reservations. One upgrade level per reservation. The upgrade fee is non-transferable and non-refundable.

Protect your points for 365 days on your reservations booked after purchasing the Annual Reservation Protection Plan! You can cancel your reservations for any reason up to 31 days prior to the arrival date and receive 100% reimbursement of your points used for a reservation.

• Standard members pay £155/€181.00 annually
• Silver members pay £205/€241.00 annually
• Gold members pay £255/€301.00 annually
• Platinum members pay £305/€360.00 annually

This benefit is non-refundable and non-transferable. Pricing is dependent upon your recognition level. Points used for The Sampler℠, THE Club® Select℠, THE Club Combinations℠, Diamond Dream Holidays, Member Escorted Adventures, Member Guided Travel, Global Club Events, all Diamond Luxury Programmes, Diamond Instant Getaways bookings and exchanges are not eligible for the Annual Reservation Protection Plan.

Click on ‘Contact Us’ located in the upper right corner of this web page, to reach a dedicated vacation consultant to assist you with your vacation planning and any questions you may have regarding your account. Silver and Gold members receive Priority Connection. Platinum members have dedicated 24-7, 365 days per year call centre service.

Platinum members can chat online with their Platinum Services Team or request a convenient call back when clicking on Contact Us on each page when
logged in at DiamondResorts.com.

For those participating in THE Club Combinations programme, your deposit fees are as follows:

• Silver members pay £49.00/€61.25 per deposited week,
• Gold members pay £39.00/€48.75 per deposited week
• Platinum members pay £19.00/€23.75 per deposited week

For those participating in THE Club® Select℠ programme, your deposit fees are as follows:

• Standard members pay £59.00/€69.03 per deposited week
• Silver members pay £49.00/€61.25 per deposited week
• Gold members pay £39.00/€48.75 per deposited week
• Platinum members pay £19.00/€23.75 per deposited week

When redeeming your points for reimbursement of cruises booked through your preferred travel provider outside of the Diamond Luxury Programme, there is a non-refundable processing charge:

Standard members pay £60.00/€70.00 per transaction

Silver members pay £45.00/€55.75 per transaction

Gold members pay £35.00/€40 per transaction

Platinum members receive complimentary cruise points redemption fees

The cruise points redemption fee is non-refundable.

Cruise points redemption for reimbursement can provide a partial reimbursement for any cruise booked through a travel provider of your choice outside of the Luxury programme.

• Standard members can enjoy points redemptions 1 January to 31 December at £.04/€.0468 per point for up to 20% of the cost of the cruises booked
• Silver members can enjoy points redemptions 1 January to 31 December at £.045/€.0526 per point for up to 20% of the cost of the cruises booked
• Gold members can enjoy points redemptions 1 January to 31 December at £.05/€.0585 point for up to 30% of the cost of the cruises booked*
• Platinum members can enjoy points redemptions 1 January to 31 December at £.06/€.07 per point for up to 30% of the cost of the cruises booked**

*From 1 January to 31 March of each calendar year, you can redeem points up to a redemption rate of £0.05/€0.0585 per point up to 100% of the cost. From 1 April to 31 December of each calendar year, you can continue to enjoy travel benefits! You will be able to redeem points at £0.05/€0.0585 per point up to a maximum of 30% of the total cost of eligible cruise purchases.

**From 1 January to 30 April of each calendar year, you can redeem points up to a redemption rate of £0.06/€0.07 per point at a 100% redemption rate. From 1 May to 31 December of each calendar year, you will have a maximum redemption rate of a 30% cap at £0.06/€0.07 per point of the total cost of eligible cruise purchases.

A non-refundable cruise points redemption fee applies according to your membership level. If you are requesting reimbursement for a cruise booked in the current year using points from a future year's allotment, a pre-payment towards the future year's maintenance fees may be required. Current year's points are utilised for member benefits until 30 June. Next year's points are utilised beginning 1 July. Bookings must be made within the eligible booking window for your membership level in order to request reimbursement, and reimbursement may be received when travel is complete. The reimbursement amount will be reduced by the applicable cruise points redemption processing fee.

We are dedicated to providing Platinum members of THE Club® with the best possible service anytime of the day or night. Platinum members can reach a vacation consultant 24/7, 365 days a year either by telephone at 0800 358 7528, by e-mail at DRIPlatinum@diamondresorts.com or by clicking on 'Contact Us' located in the upper right hand corner of this web page.

You can conveniently complete Club reservations by purchasing one time use points. Loyalty members receive advantageous rates based on their Loyalty tier status at the time of booking.

Price per point:

• Standard members pay £.24/€.28 per point
• Silver members pay £.21/€.24 per point
• Gold members pay £.19/€.22 per point
• Platinum members pay £.17/€.20 per point

In the event of reservation cancellation, the standard cancellation policy will apply if RPP is not purchased. If Reservation Protection is purchased, on a reservation that has Diamond Flexibility points, the points will be returned to your account. There is no cash refund for Diamond Flexibility points.

These benefits are not available for use with THE Sampler℠, Exchange, THE Club Select, Diamond Luxury Cruises, Diamond Luxury Hotels, Diamond Instant Getaways wish to rent or fractional wish to rent reservations or Diamond Dream Holidays bookings.

Silver, Gold and Platinum members may purchase one time use points at an advantageous rate to complete a reservation during the applicable reservation window:

One time use purchase price per point:

• Silver members pay £.10/€.12 per point on non-discounted reservations when booking within 14 days of arrival
• Gold members pay £.10/€.12 per point on non-discounted reservations when booking within 28 days of arrival
• Platinum members pay £.10/€.12 per point on non-discounted reservations when booking within 35 days of arrival

In the event of reservation cancellation, the standard cancellation policy will apply if RPP is not purchased.

If Reservation Protection is purchased on a reservation with Diamond Value points, you will be refunded in cash if the cancellation policy allows. No points will be returned to your account. Diamond Value cannot be used in combination with discounted reservations. These benefits are not available for use with THE Sampler℠, Exchange, THE Club Select, Diamond Luxury Cruises, Diamond Luxury Hotels, Diamond Instant Getaways wish to rent or fractional wish to rent reservations or Diamond Dream Holidays bookings.

Diamond Luxury Cruises offers a select group of cruises priced at an excellent value, and you can use your points to pay for a percentage of the cost at the time of booking. These cruise selections offer a “Best Available Rate” guarantee.

• Standard and Silver members can use points for up to 20% of the best available rate at £.20 per point
• Gold and Platinum members can use points for up to 30% of the best available rate at £.30 per point

Diamond Luxury Cruises fees are transacted in BPS. Any exchange/transaction fees charged by the financial institution are responsibility of cardholder. Diamond Luxury Hotels are available only to Gold and Platinum members.

Diamond Luxury Hotels offers an additional way to make staying at a hotel more affordable, in a vast selection of cities worldwide. In addition to great value, all hotels offer a “Best Available Rate” guarantee.

• Standard and Silver members can use points for up to 20% of the best available rate at £.20 per point
• Gold and Platinum members can use points for up to 30% of the best available rate at £.30 per point
  Diamond Luxury Hotels fees are transacted in BPS. Any exchange/transaction fees charged by the financial institution are responsibility of cardholder.

Gold and Platinum members of THE Club® can discover a remarkable collection of exclusive, luxury properties booking with their points. You can use your Diamond Flexibility benefit to complete your purchase!

Exclusively for Gold and Platinum members of THE Club®, this benefit allows you to use your points toward official VIP experience packages to some of the best events in sports around the globe – such as Wimbledon, Kentucky Derby, and the biggest U.S. professional football game. You can use your Diamond Flexibility benefit to complete your purchase!

Gold and Platinum members of THE Club® can reserve a crewed luxury yacht for up to nine guests. Enjoy an all-inclusive array of gourmet meals, hors d'oeurves, drinks and cocktails suited to your personal taste. Each reservation comes with an expert captain and a gourmet chef.

Silver, Gold and Platinum members and Platinum associate members receive upgraded bathroom amenities when staying at any Diamond managed resort. When staying at a U.S. Diamond managed resort, Silver, Gold, Platinum and Platinum associate members enjoy free weekday newspapers delivered to their door. When staying at a European Diamond managed resorts, Silver, Gold, Platinum and Platinum associate members enjoy unlimited access to over 5,400 global e-newspapers and magazines.

Your keys will be waiting for you - Gold and Platinum members of THE Club® have an expedited check-in process and designated exclusive VIP check-in location when staying at a Diamond managed resort.

Give the gift of vacation to family and friends by booking a points reservation through THE Club® and naming a family member or friend as the guest checking in. After taking advantage of your complimentary offer(s), any additional guest reservation is £15/€21 per reservation.

• Standard members receive (1) complimentary guest certificate per year
• Silver members receive (3) complimentary guests certificates per year
• Gold and Platinum members receive (5) complimentary certificates per year

When redeeming points for some of your member benefits, there is a non-refundable processing charge.

• Standard members pay only £30/€44 per transaction
• Silver members pay only £25/€35 per transaction
• Gold members pay only £20/€26 per transaction
• Platinum members receive complimentary member benefit processing fees

The member benefit processing fee is non-refundable.

Members who choose to redeem their points for instant redemption for flights, and other travel services, have the option to book travel and receive immediate point redemption during their designated redemption period starting January 1 of the current year.

• Standard Members: receive 4.0 pence / 4.68 cents per point up to 20% of the cost of the booking starting January 2019 and forward
• Silver Members: receive 4.5 pence / 5.26 cents per point up to 20% of the cost of the booking starting January 2019 and forward
• Gold Members: receive 5.0 pence / 5.85 cents per point
• Up to 100% of the cost of the booking between January 1 – March 31 for 2019 and 2020 use year
• Up to 30% of the cost of the booking between April 1 – December 31 for 2019 and 2020 use year
• Platinum Members: receive 6.0 pence / 7.0 cents per point
• Up to 100% of the cost of the booking from January 1 – April 30 for 2019 and 2020 use year
• Up to 30% of the cost of the booking from May 1 – December 31 for 2019 and 2020 use year

A non-refundable member benefit processing fee applies according your membership level. If you are requesting reimbursement for travel in the current year using points from a future year's allotment, a pre-payment towards the future year's maintenance fees may be required. Current year's points are utilised for member benefits until 30 June. Next year's points are utilised beginning 1 July. Bookings must be made within the eligible booking window for your membership level in order to request reimbursement, and reimbursement may be received when travel is complete. The reimbursement amount will be reduced by the applicable member benefits processing fee.

Gold and Platinum members have access to exclusive journeys! Have you always wanted to expand your travel horizons but were unsure where to start? With Diamond Resorts Member Escorted Journeys, you can discover new countries, new people and new cultures.

When booking your stay at Diamond managed resorts, Gold and Platinum members have the ability to choose a preferred unit, subject to availability.

You can choose your preferred unit during the booking process when online or by phone. Gold Members can take advantage of this benefit on one reservation per year and Platinum members can take advantage of this benefit on three reservations per year.

Limited to Diamond managed resorts. Diamond Preference is subject to unit availability and may not be used for DDA and adapted units at some resorts. Resort availability list is subject to change.

The Legacy Programme provides Platinum Members the ability to allocate a minimum of 5,000 points to family and friends allowing the recipients to enjoy the benefits and perks of a Platinum membership. Legacy recipients can borrow, save, share and manage their own account without involving the Primary member.

Platinum members receive one complimentary annual subscription per year, per Club membership that provides unlimited access to over 5400 electronic global newspapers and magazines, and can be used on up to 3 devices. Members can enjoy the option to download and bookmark their favourite subscriptions.

Gold and Platinum members receive one complimentary annual membership to Priority Pass per year, per Club membership. This annual airport lounge membership allows Gold and Platinum members access to over 850 business lounges at airports around the world. Many lounges are equipped with conference rooms, Internet and complimentary refreshments.

An entry fee is charged for every lounge visit made by you and any accompanying guest(s). There is one membership card per membership and will be printed in the name of the person who registers the Priority Pass membership. Identification and the Priority Pass membership card is required for entrance.

Gold and Platinummembers can stand out from the rest with their Loyalty Recognition Room Key. When staying at a Diamond managed resort, Gold and Platinum members will receive a specially-branded Loyalty room.

This complimentary benefit is offered exclusively to Platinum members of THE Club® on Club reservations that are 5,000 points or less. When booking a Club reservation on DiamondResorts.com or with a Platinum service agent, your Club reservation is automatically protected so no action is required of you.

This benefit is non-transferable. Reservation protection is applied at the time of booking. Points used for The Sampler℠, THE Club® Select℠, THE Club Combinations℠, Global Club Events, Diamond Dream Holidays, Member Guided Travel, Member Escorted Adventures, all Diamond Luxury programmes, Diamond Instant Getaways bookings and exchanges are ineligible.

This selection of inventory is made available via THE Club Combinations℠ programme and is available exclusively to Gold and Platinum Loyalty members of THE Club® for a period of time within the primary reservation window.

We will do the searching for you! Silver, Gold and Platinum members may set up complimentary automated searches either online or with a dedicated Member Services representative for a resort or region, date or date range, number of nights and any accommodation size or type, up to 10 months prior to arrival.

• Silver members may set up (1) one active search at a time
• Gold members may set up (3) three active searches at a time
• Platinum members may set up (5) five active searches at a time

In the event you need to cancel a reservation for any reason you can protect your points at special Loyalty pricing when purchased at the time of booking and receive 100% reimbursement of your points used for a reservation as long as you cancel 31 or more days prior to your arrival date.

• Standard members pay £88/€106 per reservation
• Silver members pay £78/€93 per reservation
• Gold members pay £68/€81 per reservation
• Platinum members pay £63/€75 per reservation

This benefit is non-refundable and non-transferable. Pricing is dependent upon your recognition level. Points used for The Sampler℠, THE Club Select, THE Club Combinations℠, Diamond Dream Holidays, Member Escorted Adventures, Member Guided Travel, all Diamond Luxury programmes, Diamond Instant Getaways and Global Club Events, bookings and exchanges are not eligible for the Reservation Protection Plan.

Platinum members can take the time to coordinate their travel plans using the 24-hour hold on any standard Club reservations. Reservations placed on hold will automatically confirm after the 24-hour time frame expires unless noted otherwise. Click on ‘Contact Us’ to reach your Platinum service team to take advantage of this offer.