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Terrain

The resort is centrally located on a small slope that leads to the sea. The seafront is approximately 100 meters from the resort with a pathway that goes all the way down to the promenade and beach. Some pavements around the resort are uneven in both texture and layout. Due to lamp-posts on pavements, the area that surrounds the resort is not suitable for either wheelchairs or mobility scooters. There are ramps around the resort.

Communal Areas

Reception
Street level, easily accessible and accessed by ramp. Automatic doors. Induction loop.

Bar/Restaurant/Entertainment
Accessible by lift/elevator which is situated in Reception. Accessible toilets.

Gym/Spa
Area accessible directly from Reception. Accessible shower and toilet facilities.

Beauty Salon/Hairdresser
Area accessible from Reception.

Main Swimming Pool
Pool hoist. Steps with handrails.

Top Swimming Pool
Accessible by ramp.

Indoor Swimming Pool
Pool hoist. Steps with grab rails. Manual door entry.

Outdoor Games Area
Mini-golf, boules and squash are not accessible by wheelchair. Accessed by varying inclines and steps.

Parking

There are three designated accessible parking spaces.

  • 1 outside Reception
  • 1 outside the Royal Palms building
  • 1 at the back entrance of resort to the Royal Mirage building

Accessible Accommodations

Partially Wheelchair Accessible Accommodation

Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units and work surfaces are standard height). We offer 4 accommodations in total: 2 one-bedroom accommodations and 2 two-bedroom accommodations.

Accessible Accommodation

Suitable for a person with sufficient mobility to climb a few steps, but who would benefit from fixtures and fittings to aid balance.
We offer 16 accommodations in total: 1 studio accommodation, 7 one-bedroom accommodation and 8 two-bedroom accommodations.

Other Accommodation
Not all ground floor accommodation is suitable for guests with mobility impairments as there may be steps leading to the entrance, steps leading onto terrace/balcony and other resort areas. There are varying levels and floors throughout the resort and there are no lifts/elevators within the accommodation blocks, except for the Royal Sierra block.

Equipment Available (Upon Request)

Please follow the link below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

  • Pool hoists: outdoor pool weight limit 120 kg, indoor pool weight limit 150kg
  • Wheelchair: 40 cm wide (seat); weight limit 120 kg
  • Wet wheelchair: 48 cm wide (seat) and 49 cm high (seat); weight limit 120 kg
  • Shower seat: 45 cm wide (seat); weight limit 120 kg

Accessibility Aid
Catalogue in
English

Accessibility Aid
Catalogue in
Spanish

Accessible Outings and Excursions

Selwo Marina Benalmadena
An amazing park with a wonderful dolphins and sea lions demonstration. Selwo is an innovate park offering ways to approach and learn how to respect its fauna. The Selwo Marina’s 3 objectives are: Discover, Learn and Have Fun.
There is no public parking at Selwo Marina. Two public parking spaces are available in front of the park.
Opening times: 01/03/2018 -15/01/2019. Entrance fee: 25€ approx. The Unique Experiences such as Encounter with Dolphins, VIP visit, Swimming with Sea Lions or Meet the Penguins are not accessible.
Selwo Marina Benalmadena is 15km far from the resort, adapted transfer not included.

Bioparc Fuengirola
Bioparc Fuengirola is one of the best zoos in the world with more than 200 species in four habitats. Bioparc very faithfully recreated some of the most amazing tropical forests in the world: the island of Madagascar, Equatorial Africa, Southeast Asia and islands of Indo Pacific. Entrance fee: 20€ approx.
Bioparc Fuengirola is accessible for people with reduced mobility and wheelchair users, easy access to all the facilities of the activities included with admission.
Bioparc Fuengirola is 5km from the resort, adapted transfer not included.

Butterfly Park Benalmadena
In this spectacular Thai temple, you can walk amongst more than 1,500 exotic butterflies from around the world, flying freely in a tropical paradise between waterfalls and flowers. You will be able to observe how they are born, how they reproduce and enjoy learning many things about these wonderful insects. Entrance fee: 10€ approx.
Butterfly Park Benalmadena is 15km from the resort, adapted transfer not included.

Spanish Night
An amazing Spanish horse show, a BBQ dinner and a genuine flamenco show. Free visit to the stables, terrace, bar, free minigolf. A familiar atmosphere that everyone will enjoy. Discover the magical Andalucia at "Cortijo el Cartujano". Entrance fee: 57€ approx.
The parking available is located at a yellow sand field. If needed, the staff will ensure a parking space is available as near as possible to the main entrance.
Open from 01/03/2018 to 31/10/2018. Space available for only one wheelchair for the equestrian and flamenco show. An adapted free bus service is available under request.

Thyssen Museum Malaga
The museum offers an outstanding programme of temporary exhibitions and educational and cultural activities, as well as playing a prominent role in the surrounding area and the city. It is equipped with modern facilities that make it easy and convenient to visit, such as café/restaurant, a gift shop/bookshop and audio-guides in five languages. Throughout more than 250 works, the museum provides a tour of the main genres of Spanish painting of the 1800s and early 1900s, as well as a selection of Old Masters, particularly Zurbarán. Nineteenth-century Andalusian painting, folklore and popular music are especially well represented in its holdings, which include works by great artists such as Sorolla, Fortuny, Romero de Torres and Zuloaga. Entrance fee: 6€ approx. Free admission for people with disabilities with valid identification.
The museum offers its visitors a tour with audio guide that lasts approximately one hour. During this tour, visitors can listen to explanatory comments covering a selection of the most representative artworks in the Collection.
Available in Spanish, English, French, German, Italian, Danish and Japanese.
No animals, except guide dogs.
Malaga is 30km from the resort, adapted transfer not included.

Sealife Benalmadena
Over 2,000 amazing creatures, a great variety of sharks, the skeleton of a Plesiosaur and the first Jurassic fossil found in Spain. Entrance fee is 12€ approx. At the aquarium, they have disabled access throughout the centre.
Sealife Benalmadena is 15km from the resort, adapted transfer not included.

Picasso Museum Málaga
The Picasso Museum is a key reference for understanding the formative years of Pablo Picasso. The genius of the young artist is revealed through the 4,251 works that make up the permanent collection. Furthermore the Picasso Museum, which opened in 1963, also reveals his deep relationship with Barcelona: an intimate, solid relationship that was shaped in his adolescence and youth, and continued until his death. Entrance fee: 7€ approx. Free admission for people with disabilities with valid identification.
Audio guide service is included in the entrance fee in ten languages for the permanent collection (Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian and Spanish) and two for temporary exhibitions (English and Spanish). In cases where admission is free, there will be a charge for this service of 1€.
Magnetic loop system available.
Malaga is 30km from the resort, adapted transfer not included.

Cable Car
Mountain Top View.
The Cable Car, is suitable for wheelchair users if they bring a foldable chair, which are the only ones that fit in the cabin. At the top of the mountain, not all pathways are adapted for wheelchair use, as being a mountain pathway.

VDT Gibraltar + Cordoba + Seville
Places of Interest / Guided Tour.
Available only for people with partial mobility, as they need to climb some stairs to get into the bus. The company reserves first row seats for people with partial mobility. They keep the wheelchair in the bus storage compartment (no specific place in the bus for it).

Rangers Safari Tours
Places of Interest / Guided Tour.
The journey is made in a jeep where you stay seated at all times. There is no storage for wheelchairs once in the jeep. Wheelchairs are kept in reception office.

Proximity/Accessibility to Local Supermarkets/Shops/Beach
The resort is centrally located - steep slopes nearby with access ramps to beach. There are many bars and restaurants within easy walking distance of the resort.

Malapesquera Beach, Benalmadena Costa
Ramps for wheelchair users. Also adapted buggies available to take people to the water’s edge. Accessible toilet.

Public Transport

Some buses are wheelchair accessible. Taxis can be booked at Reception and adapted vehicles can be requested.

Haemodialysis Clinic Close to Resort

Vithas Xanit Hospital, 3km from resort

Doctor Rafael Franquelo: appointment and patient’s doctor's prescription required.

Address: Camino de Gilabert s/n. 29630 Benalmádena

Contact: Mrs. Emma Devoust

Telephone: +34 952 367179

Certified Autism-Friendly Resort

  • Streamlined check-in process to reduce waiting in line
  • Team Members trained and informed about autism spectrum disorder
  • Personalised service to help you with special needs
  • Viewer-friendly signage with pictograms available in Reception
  • Simple guides and information to minimise the unexpected
  • Dedicated quiet spaces

Meet the Resort Accessibility Ambassador

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Accessibility Ambassadors will be wearing this distinctive badge: Accessibility We care, ask me how.

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