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Terrain

The street where the resort is situated is flat however some of the pavements are uneven and are in need of repair. Once you are at the beach, the walkway is flat.

Communal Areas

Reception
Street level, easily accessible and accessed by ramp. The main doors open automatically.

Bar/Restaurant
Ground level access to one restaurant. One is accessible by a steep ramped access which should be negotiated with care.

Entertainment
Ground floor accessed by ramp apart from French Boules and giant chess, which are accessed by stairs only.

Swimming Pool
Pool hoist in the upper pool. Bottom pool has ramped access without steps with handrail.

Parking

Sunset Harbour does not has its own car park though there is a public car park close by. There is one accessible parking bay available in front of the resort. Please note that there is a limited car parking in the vicinity of the resort.

Accessible Accommodations

Partially Wheelchair Accessible Accommodation

Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units/work surfaces are standard height).
We offer 3 accommodations in total: 3 one-bedroom accommodations

Accessible Accommodation
Suitable for a person with sufficient mobility to climb a few steps, but who would benefit from fixtures and fittings to aid balance. We offer 1 accommodation in total: 1 studio accommodation

Other Accommodation
All blocks have lifts/elevators.

Equipment Available (Upon Request)

Please follow the link(s) below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

  • Pool hoists: Variable seat 100 cm wide and maximum 250 cm high; weight limit 120 kg
  • Wheelchair: 51 cm wide (seat), 42 cm deep (seat) and 50 cm high; weight limit 120 kg
  • Wet wheelchair: 48 cm wide (seat), 50 cm deep (seat) and 49 cm high (seat) weight limit 110 kg
  • Shower stool: 32 cm wide (seat), 32 cm deep (seat) and 50 cm high weight limit 100 kg

Accessibility Aid
Catalogue in
English

Accessibility Aid
Catalogue in
Spanish

Accessible Outings and Excursions

Teide Half Day
This popular excursion ascends from sea level to 2370m into the El Teide. Visit the Teide National Park. Uphill road through Vila flor. Main stops in Roques de García (reserved car parks and starting point for an accessible path) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). This space also has interpretive tables and an accessible botanical garden. Downhill road through Chío.

Santa Cruz Candelaria Half Day Private Tour
Visit the capital of the island, Santa Cruz de Tenerife, and the village of Candelaria, where the patron saint of the Canary Islands is located.

Teide Puerto de La Cruz Private Tour
Visit the Teide National Park. Uphill road through Vila flor. Stop in Roques de García (reserved car parks) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). Downhill road through La Orotava to Puerto de la Cruz and free time to visit the city and its San Telmo promenade.

Sta Cruz, La Laguna, Candelaria Private Tour
Visit the capital of the island, Santa Cruz. Then, visit the historical city of La Laguna, declared a Heritage site by UNESCO, and finally visit the town of Candelaria, where the patron saint of the Canary Islands is located.

Tenerife Excursions On Adapted Bus
Excursions adapted for people with reduced mobility or disability. Adapted buses with a maximum capacity of up to 15 people, which allow up to 3 manual wheelchairs. These buses have a manually foldable ramp at the rear of the vehicle, which facilitates the access of the chairs to the vehicle. Depending on the number of wheelchairs (manual), the capacity of the bus is the following: * 1 Wheelchair + 13 seats: 14 passengers. / * 2 Wheelchairs + 11 seats: 13 passengers. / * 3 Wheelchairs + 7 seats: 10 passengers.

Proximity/Accessibility to Local Supermarkets/Shops/Beach

  • Playa Las Vistas (Las Vistas Beach) - Los Cristianos (4.5 km)
  • Playa Fañabe and Troya (Fañabe and Troya Beach) - Las Américas (300 m)
  • San Eugenio - Commercial centre and supermarket (850 m)

Public Transport

Bus stop within short walking distance; not all buses are wheelchair accessible. Taxi stop nearby; wheelchair accessible taxis available upon request.

Haemodialysis Clinic Close to Resort

Hospiten Sur., 10 minutes by car

Address: C/ Arquitecto Gomez Cuesta, Playa de las Américas. 38660 Arona
Telephone: + 34 922 750032
Fax: +34 922 793618
Emergencies: 900200143

Certified Autism-Friendly Resort

  • Streamlined check-in process to reduce waiting in line
  • Team Members trained and informed about autism spectrum disorder
  • Personalised service to help you with special needs
  • Viewer-friendly signage with pictograms available in Reception
  • Simple guides and information to minimise the unexpected
  • Dedicated quiet spaces

Meet the Resort Accessibility Ambassador

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Accessibility Ambassadors will be wearing this distinctive badge: Accessibility We care, ask me how.

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