DriSite_XML_ResortPages_Accessibility_WYC

Level

No steep gradients or inclines. Resort roads well maintained. Some steps leading from one area to another but alternative routes are always available.

Reception
Level access. Intercom on front door for assistance. Lowered reception desk, ramp flooring replaced to create colour contrast, lighting replaced, additional hand rails installed, accessible toilet.

Bar/Restaurant
Accessed via Reception – one level. Ramp available to conservatory end of restaurant.

Entertainment
Accessed via Reception – one level.

Leisure Centre
Level access. Manual doors with intercom. One level. Accessible changing area available with panic alarm. Pool hoist. Handrails to pool steps and spa. Assistant on duty during opening hours.

Externally
Handrails put on all steps, all steps marked with yellow warning strips, bollards in places to create pedestrian walkways.

Coach House
Front door painted to create contrast. Lighting replaced to make the area brighter.

Designated accessible parking bays available. Accommodation has allocated parking outside or very near to accommodation.

Fully Wheelchair Accessible Accommodation
All areas within the accommodation and exterior are accessible to a wheelchair user or a guest with severely reduced mobility. They have adapted bathrooms, special high backed chairs (on request) and kitchen unit/work surfaces are lowered or can be pulled out for ease of access for wheelchair users.

We offer 2 accommodations in total: 2 two-bedroom accommodations

Partially Wheelchair Accessible Accommodation
Suitable for travelers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have adapted bathroom and special high backed chairs (on request) and kitchen units/work surfaces are standard height.

We offer 2 accommodations in total: 1 one-bedroom accommodation and 1 two-bedroom accommodation

Accessible Accommodation

Suitable for a person with sufficient mobility to climb a few steps, but who would benefit from fixtures and fittings to aid balance.

We offer 1 accommodation in total: 1 two-bedroom accommodation

All Accommodation

Accommodation steps marked with warning strips.

Please follow the link(s) below to our Accessibility Aid Catalogue with a wide range of complimentary items available to lend to members, owners and guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

• Pool hoist: weight limit 140 kg
• Wheelchair: 43 cm wide (seat); weight limit 113.4 kg
• Wet wheelchair: 56 cm high (seat), 48 cm wide (seat), weight limit 136 kg
• Shower Chair: adjustable in height; weight limit 136 kg

Accessibility Aid
Catalogue in
English

National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance, home to 330 memorials set in 150 acres of land. They recommend visitors allow at least three hours for a visit to appreciate all there is to see. Entry into the Arboretum is free, although donations are appreciated. An additional charge will apply for some activities include the Landscapes of Life exhibition. They endeavour to cater for the needs of all our visitors and accommodate all access requirements where possible.
All areas in the Remembrance Centre including the main entrance, Welcome and Orientation areas, restaurant and toilets are on a single level. The entrance lobby floor is carpeted. The remainder of the Remembrance Centre floor in the restaurant, gift shop and toilets is hard standing; there is a clear contrast between the walls and floor.
The restaurant seating and servery, located beyond the Orientation Area, are accessible to wheelchair users. There is limited space inside the Millennium Chapel for wheelchairs and electric mobility scooters. A very limited number of wheelchair spaces, accessed via a ramp, are available on the Land Train. Spaces are issued on a first-come, first-served basis. There is outside space for the parking of wheelchairs and electric mobility scooters.
15 marked disabled parking spaces are available directly outside of the Remembrance Centre entrance.

Lichfield Cathedral
Discover over 1300 years of history in the only medieval three-spired cathedral in the UK! See a medieval wall painting, the famous Herkenrode stained glass, the Lichfield Angel and much more.
There is a ramped access to the cathedral and once inside all areas are accessible apart from St Chad's Head Chapel, which can only be accessed via a flight of stairs.
Mobility scooters and manual wheelchairs are welcome within all areas of the cathedral and Close.
A dedicated audio tour of the cathedral for the visually impaired and partially sighted is available on request from the Shop at No 9. Assistance dogs are welcome in all areas of the cathedral and Close and water is available on request.
The cathedral is equipped with induction loops. Hearing aids should be switched to the T position.
There is one accessible toilet located outside the cathedral.
Disabled parking bay on a slight incline approximately 100m away from the cathedral.

Branston Water Park
The water park is a 16 hectare (40 acre) lake, formed from the flooding of a disused gravel pit, surrounded by woodland, wetland and wildflower meadows. The park lies between the A38 and the Trent & Mersey Canal, a few miles south of Burton upon Trent. Known today as a premier wildlife site in East Staffordshire, the water park is home to many species of plants and animals, both common and nationally rare, and boasts one of the largest reed beds in Staffordshire. Follow the circular surfaced trail (just over a mile in length) which leads around the lake and through the woodland. Look out for the varied range of birds, animals and insects that populate this beautiful setting. In 2008, Branston Water Park was named as one of the top ten places in the country for family walks.
All paths are tarmac around the lake and through the woods, except for the short sections marked on the map. Flat and fairly easy; all paths are wheelchair accessible with passing points and benches at regular intervals. Interpretation boards installed at a suitable height for wheelchair users.
Main car park, with six disabled bays, next to the water’s edge. Further parking, with two disabled bays, beyond the play area. Both car parks are tarmac surfaced and have paved crossings with drop curbs.
East Staffordshire Borough Council has produced a DVD showing disabled facilities at Branston Water Park and other sites. Contact 01283 508573 for further information. Please note: The canal towpath is narrow in places and there is no barrier at the water’s edge by the path, so care should be taken.

National Cold War Exhibition at the Royal Air Force Museum
The museum tells the story of the people who moulded the world of aviation from the daredevil early aviators to wartime heroes and the thousands of ordinary service men and women who have served in the RAF and whose contribution has shaped the world that we live in today.
With a world-class collection and display of aircraft, integrated with special exhibitions, films, interactives, artwork, engines, missiles, photographs, medals and uniforms and research and education facilities, the museum takes an innovative approach to telling these stories whilst keeping with tradition.
Low level barriers ensure excellent viewing of exhibits for all visitors. There are wide aisles in the hangars ensuring access for pushchairs and wheelchairs is very easy. A limited number of manual wheelchairs and motor scooters (weather permitting) are available for loan on site at no charge. These are available on a first-come first-served basis at the Admissions Desk.
For those with visual impairment there are tactile diagram booklets available for loan in this building. The tactile diagram booklets can be collected from the Admissions Desk in the Visitor Centre.
Toilets and baby change facilities are available in the Visitor Centre, Test Flight, National Cold War Exhibition and Hangar 1.
The car park has designated spaces for disabled visitors and families with pushchairs.

Cadbury World
Cadbury World is a visitor centre - not a tour of the Cadbury factory; you will discover the history, the making and the magic of Cadbury confectionery through a variety of chocolatey zones. The average walk around the main attraction itself lasts about 1 hour 30 minutes, not including the Bournville Experience museum and the 4D Chocolate Adventure for which you should allow roughly 1 hour 30 minutes. There's also a playground, shop, a restaurant and a picnic area. In total, most of our visitors spend around 3-4 hours on site.
There are ramp adaptations throughout and lift access where available. A first aid room is also available.
Low-level reception counter and low-level exhibits in certain zones. There are ramp adaptations throughout and lift access where available. A bean mobile on our Cadabra ride has been adapted for wheelchair use. There are two wheelchair spaces in the 4D Chocolate Adventure cinema.
Offer visually impaired visitors the opportunity to feel and touch key props at various stages (i.e. in our Chocolate Making Area, our chocolatiers can hand out the moulds they use to make chocolate products as they give their demonstration talk). Guide dogs are allowed throughout the attraction except in production areas. We offer a guide dog sitting service at this part of the experience and one of our staff will be able to offer additional assistance. There is a large print script available of the tour and tactile surface changes to indicate differences in levels. There are accessible-compliant handrails, stairs and steps with coloured warning edges and directional signage.
A written script of the tour is available from reception and there is an infrared system for visitors with a compatible hearing-aid system. The majority of our video presentations have English subtitles. Please note that in the event of an emergency, house lights will come up to warn of this. BSL interpretation screens are present at relevant points of the tour.
A number of bilingual members of staff, some with BSL basic skills and the majority of staff have undertaken basic courses in autism awareness and Makaton.
There are accessible toilets on each floor and throughout the attraction. There is also a state of the art changing places facility which can be accessed using a RADAR key which is available from reception. The facility includes rails and support arms, height adjustable sink unit and height adjustable changing bed, automatic toilet, ceiling lift and modesty screen.
Extensive parking facilities are located near the entrance to Cadbury World.
The 4D cinema may not be suitable for those easily startled by sudden movement, motion effects, loud music, or periods of darkness. Due to motion effects used in the pre-show and cinema, it is not suitable for pregnant women or guests with heart or spinal conditions. There is a zone in the African Adventure play area designed for wheelchair users with ramps, lower level interactive areas and tactile surfaces. Our wheelchair friendly playground is suitable for children aged 2 - 14 years.

Proximity/Accessibility to Local Supermarkets/Shops/Etc.:
There are accessible shopping centres and supermarkets within 10 minutes’ drive from the resort.

Not available from the resort.

Derby Hospital, approximately 40-minute drive

Address: Uttoxter Road, Derby, DE22 3NE

Telephone: 01332 789344

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Brian Fitzpatrick

WychnorPark@diamondresorts.com

Tracy Herron

WychnorPark@diamondresorts.com

Accessibility Ambassadors will be wearing this distinctive badge: We care, ask me how.