MemberSite_XML_Dynamic_USA_HGV_Termsconditions

Terms and Conditions




Guest Eligibility:

• All qualified guests of Hilton Grand Vacations members of THE Club® who are staying at an affiliated or managed Hilton Grand Vacations property in which there is a Preview Center are eligible under the following situations:
  • Guests are staying in the same unit as the members
  • Guests are using a reservation booked using the members’ points
• Guests who have previously attended one or more timeshare presentations and did not purchase a Hilton Grand Vacations membership or Sampler membership are eligible.
• There is a maximum of 2 tours per reservation per room.
• Guest travel must occur after February 1, 2018.

Guest Rewards

• Guest will receive a 12-month temporary upgrade in their loyalty level upon purchase of a Hilton Grand Vacations membership.
• Guest will receive a 5-day / 4-night cruise for attending a sales presentation.
• Sampler membership purchases do not qualify.

Member Eligibility:

• All members of THE Club® are eligible.
• There is a maximum of 2 tours per reservation per room.

Member Rewards

• Standard, Silver and Gold members of THE Club® will receive a 3-month (from date of presentation) upgrade in their loyalty level when their eligible guests complete a timeshare presentation, plus a 5-day / 4-night cruise.
• Standard, Silver and Gold members of THE Club® will receive an additional 9-month (consecutive) temporary upgrade in their loyalty level when their eligible guests complete their first financing payment on their Hilton Grand Vacations membership. Sampler membership purchases do not qualify.
• All members of THE Club® will receive a voucher for a 5-day/4-night cruise when their eligible guests complete a timeshare presentation.
• Terms and conditions of the cruise will be provided with the cruise voucher.
• Eligibility is limited to members who live in the U.S. and Canada, with the following exceptions:
  • In the U.S., residents of Georgia, Idaho, Maryland, Minnesota, Nebraska, Oregon, West Virginia, Washington, D.C., Washington State, and Wisconsin are not eligible to receive a cruise certificate.
  • In Canada, residents of Northwest Territories, Nunavut, Prince Edward Island, Saskatchewan, and Yukon are not eligible to receive a cruise certificate.
• Rewards under this program are in lieu of any rewards applicable under the current Member Referral Program.
• All loyalty upgrades run consecutively.
• There are no caps on the number of loyalty upgrades or cruise certificates that a member receives.

Developer has the right to cancel or change this program at their discretion. Void where prohibited by law.




Cruise Terms and Conditions


1. These Terms and Conditions set forth a legally binding agreement between International Cruise & Excursion Gallery, Inc. doing business as Privileges and Our Vacation Center (“ICE”), and each person who has the legal right to redeem this Certificate offer (“Redeemer”). By activating or otherwise using this Certificate you agree to the all the terms herein.


2. In addition to these Terms and Conditions, Redeemer must also comply with all applicable cruise line terms and conditions and policies and procedures.


3. The cruise lines, itineraries and sail dates offered under this Certificate are at ICE’s sole discretion, are subject to availability and blackout dates may apply.


4. This Certificate must be activated within sixty (60) days or the offer expires. Requests to extend this Certificate offer are at ICE’s sole discretion and additional fees may apply.


5. This Certificate must be redeemed within twelve (12) months from the activation date or the offer expires. Redeemer must book the cruise, regardless of the travel date, on or before the date that the Certificate expires. Any requests to extend the Certificate’s redemption period or offer are at ICE’s sole discretion and additional fees may apply.


6. Once activated, this Certificate is redeemable for one (1) cruise vacation of five (5) days or less for two (2) passengers based on minimum, interior stateroom accommodations, subject to the exclusions and limitations stated herein.


7. This Certificate includes accommodations, most meals, activities and entertainment while onboard the ship. Some items such as beverages, gratuities, optional specialty dining or other onboard amenities are not included.


8.This Certificate does not include, and the Redeemer is responsible for, all other fees including but not limited to activation fees (if applicable), transportation, pass-through charges by the cruise line, customs fees, government fees or surcharges, taxes, and any other government charges associated with the redemption of this cruise Certificate.


9. Redeemer is responsible for all travel and onboard charges incurred in excess of this offer, including but not limited to air/ ground transportation, taxes, travel insurance, alcoholic and certain non-alcoholic beverages, gratuities, specialty dining or other onboard amenities or activities personal expenses, utility or security deposits and any other fees or charges levied by the cruise line or cruise ship for the use of onboard amenities and facilities.


10. Third and fourth guest fares, cabin upgrades and extension of length of cruise, when available, may be purchased from ICE by the Redeemer at the time the booking is made.


11. Airfare and trip insurance is not included, but may be purchased through ICE for an additional fee. The purchase of trip insurance is strongly recommended.


12. This Certificate is valid for one (1) use only. Lost or stolen Certificates will not be replaced.


13. This Certificate is transferable and may be redeemed by a person other than the original recipient of this Certificate, with written permission from the original recipient. Additional charges by ICE and/or the cruise line may apply.


14. This Certificate may not be combined with an existing cruise reservation or any other offer relating to the same accommodations.


15. This Certificate is not redeemable for cash, may not be returned to the distributor that issued the Certificate or ICE for cash or exchange and is void if altered, photocopied, or otherwise reproduced.


16. Once activated, this Certificate expires on either the expiration date printed on the certificate or, if applicable, the expiration date found online at PrivilegesRedemptionCenter.com. Redeemer must book the cruise, regardless of the travel date, on or before the Certificate expiration. If Certificate has an expiration date printed on it and online as well, the online expiration date will govern. Certificates will not be extended past the printed or online expiration date for any reason.


17. To redeem this Certificate, follow the directions on the Certificate. Reservations must be confirmed by ICE (“Booking Confirmation”) to be honored at the cruise ship. It is important that you do not leave for your vacation until you have received your Booking Confirmation from ICE. Only those travelers listed on the Booking Confirmation will be allowed to board the ship.


18. All travelers must have in their possession proper documentation required by either the United States or any foreign port visited. The names of the travelers on the Booking Confirmation must match the documentation, exactly. Travelers are advised to consult with the appropriate governmental agencies and embassies to determine what documentation will be required. ICE assumes no responsibility for advising travelers of immigration/visa requirements.


19. Normal cruise line and cruise ship restrictions and rules apply, including arrival and departure times. ICE is not responsible for notifying travelers of any changes to these.


20. Redeemer is required to be 21 years of age or older. Guests under the age of 21 must be accompanied in the same room by a parent, relative or guardian 25 years of age or older. Certain other age restrictions may apply.


21. In no event, can the total number of people occupying the cabin exceed the maximum occupancy set forth in the Booking Confirmation.


22. Redeemer and guests must occupy and use any cruise line cabins in a responsible, careful, and secure manner. Redeemer is responsible for any damage, theft or loss caused by Redeemer and/or guests.


23. In the event cancellation of the booked cruise becomes necessary, Redeemer must submit the cancellation in writing and it must be received by ICE in conformance with cruise line terms and conditions and cancellation policies and procedures policies. All cancellations are subject to ICE cancellation fees and any cruise line cancellation fees, as applicable.


24. Information provided by ICE, or its affiliates and licensors, about any cruise line or sailing is based on information obtained from cruise line management. ICE makes reasonable efforts to ensure the information is accurate and complete. However, ICE expressly disclaims liability for any inaccurate, incomplete, or misleading information.


25. ICE does not assume any liability or responsibility for damage, expense, inconvenience, loss, injury, death or damage to persons or property on any cruise line ship or on any aircraft/ship in transit


to and from said cruise line ship, or for any cause whatsoever due to delays, cancellations due to nature, oil spill, mechanical breakdown, strikes, civil unrest, terrorism (or threat of terrorism) or acts of God.


26. ICE DOES NOT CONTROL THE CRUISE LINE OR CRUISE SHIP AND IS NOT RESPONSIBLE FOR THE CRUISE LINE’S OR CRUISE SHIP’S ACTIONS OR INACTIONS INCLUDING, WITHOUT


LIMITATION, PERFORMANCE, LACK OF AVAILABILITY, OF PRODUCTS OR SERVICES. IF YOU, YOUR FAMILY OR GUESTS SHOULD INCUR INJURY, LOSS OR DAMAGE THROUGH USE OF THIS CERTIFICATE (WHETHER DIRECTLY OR INDIRECTLY), ICE’S LIABILITY SHALL BE LIMITED TO THE FEES PAID TO ICE TO ACQUIRE THE CERTIFICATE AND IN NO EVENT SHALL ICE BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST SAVINGS), ARISING FROM, RELATING TO, OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS CERTIFICATE EVEN IF ICE HAS BEEN ADVISED OF THE POSSIBILITY OR COULD HAVE FORESEEN SUCH DAMAGES. THIS LIMITATION


APPLIES REGARDLESS OF FORM OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).


27. This offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members of the cruise line.


28. Terms and Conditions are subject to change at the discretion of ICE.


29. All fees and charges are payable in US Dollars.


30. These Terms and Conditions are governed by Arizona law. All complaints must be filed in the court of proper jurisdiction in the County of Maricopa, State of Arizona.


31. ICE is the seller, issuer, administrator and redemption fulfiller of this Certificate. ICE is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI# 602 443 155 001 0001, Hawaii #TAR-5192 and California #CST 2066521-50. ICE is not a participant in the California Travel Consumer Restitution Fund. California requires certain Sellers of Travel to have a trust account or bond. ICE maintains a Consumer Funds Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00.