You are here

MemberSite_XML_Dynamic_USA_embarc-faqs



Embarc HGV Max FAQs
Embarc HGV Max FAQs


]]>


HGV MAX


How is HGV Max different from my previous Embarc Extraordinary Escapes membership?
HGV Max is a program that provides Members with Hilton discounts, automatic Hilton Honors™ status and the ability to use your points in more places, including Hilton Grand Vacations and Hilton Vacation Club properties. HGV Max Members can also convert points to Hilton Honors Points for use at more than 7,100 hotels and resorts across the Hilton family of brands and receive an annual allotment of complimentary Guest Certificates (based on your membership tier).

I purchased HGV Max. Does this change any of my existing fees?
Your Extraordinary Escapes Dues and some transaction fees may change depending on the timeshare interest you currently own. 2023 HGV Max Club Dues are $291, which includes all reservation transaction fees when staying at in-network properties available within the expanded portfolio. Please refer to the latest version of the Extraordinary Escapes Guidelines, available here.

What are some of the HGV Max features that are available to Extraordinary Escapes Members with HGV Max benefits?
The features that are currently available to Extraordinary Escapes Members with HGV Max benefits include:

  • An expanded portfolio of properties that features a new HGV Max Reservation Window starting six months before check-out (exceptions apply) at properties affiliated with HGVClub and The Club. A full list of properties is available here.
  • Complimentary reservations at in-network resorts worldwide (some properties may only be booked by contacting a Club Counselor).
  • An annual allotment of Complimentary Guest Certificates (based on your membership tier).
  • HGV Max Rate with Hilton providing 10% savings off the regularly published rates when making reservations online at more than 7,100 Hilton hotels and resorts.
  • Hilton Honors™ Points conversion using your points at Hilton hotels and resorts.
  • How many Complimentary Guest Certificates will an Extraordinary Escapes Member with HGV Max benefits receive each year?
    The annual allotment of Complimentary Guest Certificates depends on your membership tier within HGV Max.

  • The Member tier receives one Complimentary Guest Certificate per year.
  • The Preferred tier receives two Complimentary Guest Certificates per year.
  • The Preferred+ tier receives three Complimentary Guest Certificates per year.
  • The Premier tier receives four Complimentary Guest Certificates per year.
  • The Premier+ tier receives five Complimentary Guest Certificates per year.
  • The Centum+ tier receives six Complimentary Guest Certificates per year.
  • Which properties are available to Extraordinary Escapes Members with HGV Max benefits?
    A full list of properties that are available to Embarc Extraordinary Escapes Members with HGV Max benefits can be found here.

    I’m an Extraordinary Escapes Member and Member of The Club/HGVClub Member with HGV Max benefits. Now that HGV Max is being offered to Embarc Members, will my eligible Resort Points be brought in to HGV Max?
    Now that Embarc is eligible for HGV Max, Members who have HGV Max benefits with The Club or HGVClub will have their eligible Embarc Resort Points enrolled in the HGV Max program.

    Can HGVClub Members with HGV Max benefits and Members of The Club with HGV Max benefits book Embarc Collection properties now that HGV Max has launched to Embarc Extraordinary Escapes Members?
    Inventory within the HGV Max program is based on exchange usage among Members with HGV Max benefits to maintain the integrity of the cross-booking platform. The availability of Embarc properties to HGV Max Members in HGVClub and The Club will be phased in later in 2023 to maintain that integrity.

    How are the membership tiers different in HGV Max?
    Membership tiers within HGV Max are based on the number of points purchased and include Member, Preferred, Preferred+, Premier, Premier+ and Centum+ levels. Each membership tier unlocks additional benefits and features. For more information about tiers, please refer to the Extraordinary Escapes Guidelines here.

    Will my Club Member status change based on the new HGV Max membership tiers?
    Membership tiers within HGV Max are based on the number of points associated with your vacation ownership interest and include Member, Preferred, Preferred+, Premier, Premier+ and Centum+ levels. Hence, your membership status is now based on the new HGV Max tier structure, which is still based on the number of points associated with your ownership. For more information about tiers, please refer to the Extraordinary Escapes Guidelines here.

    Who can I talk to about my HGV Max Membership?
    For more information on your HGV Max Membership, complete our Inquiry Form on the Club website. Please select “Current Member/Owner Inquiries” from the subject drop-down menu. An HGV Max expert will contact you soon.

    ]]>


    ]]>


    ]]>







    Content Type: