Use your points to book flights to anywhere in the world.
Turn your points into FLIGHTS by redeeming your points for travel discounts to exciting destinations worldwide.
Take to the skies when you take advantage of FLIGHTS with the Diamond Resorts call centre. Here’s how you apply your points for FLIGHTS.
Q: What happens if our plans change?
A. In respect of any monetary contribution paid, the rules of the airline
apply for all cancelations and amendments. In respect of any redeemed
points, the rules and regulations of Diamond Resorts European Collection
will apply.
Q: Can I use this benefit for business-class flights?
A: Absolutely. You can redeem your points on all classes of service.
Q: Do I have to be travelling to a Diamond Resorts destination to use this member benefit?
A: No. You can travel anywhere in the world and use your points to discount your
travels.
Q: Can I use next year's points to redeem for discounts against my flights?
A: Yes. You can borrow points from the following year and combine them with your current year’s points if you wish to make a booking this year, but you must travel the following year, and you must pay a deposit against your following year’s management fees.
Q: Do I need to travel on the flights or can I book these for friends and family?
A: Yes, you do need to be part of the travelling party, but you can use your points
for discounts for everyone in your booking so everyone benefits.
Q: How many points can I use?
A: You can use as few as 2,500 points or up to your annual allocation or
50,000 points, whichever is less.
Your account must be current with management fees paid up-to-date and no outstanding balance to participate in THE Club® exchange benefit programme, and the member must be part of the travelling party to use this benefit. Points may be redeemed for flights until 31 March for Standard members, 31 May for Silver members, 31 July for Gold members and 30 September for Platinum members. The redemption value of points as quoted is valid until 31 December and then is subject to review. After 1 July, points can only be redeemed from the following year's allocation by borrowing points from the following calendar year. Points allocated in the current year and redeemed for flights can be used for travel dates in the current and following year. A deposit will be required from you if you want to redeem points from the following use year. Flight bookings made using the following year’s points will be cancelled if your following year's management fees are not paid on time. Members may exchange from 2,500 points up to 50,000 points or up to their annual allotment, whichever is less, for any combination of benefits from all airline providers, except low-cost air carriers. Low-cost carriers include, but are not limited to, easyJet, RyanAir and bmibaby. There is a non-refundable processing fee of £20 for Standard members, £15 for Silver members, £10 for Gold members and free for Platinum members and Premiere members. Applicable fees will be collected at the time of the transaction. Any national or local taxes, or any fees assessed at the time of the ticketing are the responsibility of the passenger. Air travel is subject to the terms and conditions of the airline provider as detailed on the flight booking/ticket. All reservations are subject to availability. Diamond Resorts retains the unilateral right to cancel or amend this programme at any time. Any such modifications will not affect confirmed bookings. This does not affect your statutory rights. These travel services are arranged on your behalf by Interval Travel Ltd. in association with the relevant supplier. Diamond Resorts, its affiliates, and subsidiaries, makes no warranty, express or implied, as to the condition, capacity, performance or any other aspect of the activities, events, or service providers listed herein. No inquiry has been made into the activities or events, or the qualifications or the quality of services offered by the providers. Your contract with the relevant supplier is created when the agent redeems your points. In the event that you cancel a booking, the proportion of the redeemed points that will be returned to you shall be governed by the rules and regulations of Diamond Resorts European Collection Ltd. The proportion of any monetary contribution that will be refunded to you shall be governed by the terms and conditions of the relevant airline provider. In some cases, these proportions will differ. THE Sampler and Explorer members cannot use their points to redeem for Member Benefits.
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