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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

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E-mail: accessrequirements@diamondresorts.com

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Accessibility
Accessibility Photo Gallery

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Deficiência & declaração de acesso corporativo

A Diamond Resorts tem o compromisso de oferecer as férias perfeitas para todos os nossos membros e leva em consideração as necessidades dos portadores de deficiências ou necessidades especiais de acesso.

Temos um programa permanente de comprometimento que consiste em:

  • Garantir nosso objetivo de cumprir a legislação para a discriminação da deficiência e superar as exigências (quando possível) relacionadas à renovação da mobília dos nossos resorts
  • Fazer as melhorias adequadas nos resorts e planos de resorts
  • Aperfeiçoar a conscientização e o treinamento interno
  • Oferecer informações precisas em nossa página e em nosso material escrito, incluindo informações sobre acesso, instalações disponíveis e recursos auxiliares
  • Comunicarmo-nos com nossos membros através de fóruns regulares sobre deficiência e pesquisas para identificar áreas que podem ser melhoradas
  • Elaborar a literatura em conformidade e seguir tais diretrizes nas comunicações.

Caso tenha qualquer pergunta ou deseje fazer qualquer tipo de comentário sobre o assunto acima, entre em contato.

Ligue: {0}

Envie um e-mail: specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.

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