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Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: accessrequirements@diamondresorts.com

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Accessibility
Accessibility Photo Gallery

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Bedrijfsverklaring & over toegankelijkheid voor mindervaliden

Diamond Resorts streeft ernaar prachtige vakanties aan te bieden aan al onze leden en rekening te houden met alle behoeften van degenen die mindervalide zijn of voor wie speciale voorzieningen voor toegankelijkheid nodig zijn.

Wij hebben een continu programma waarbij wij ons verplichten tot de volgende zaken:

  • het ervoor zorgen dat wij de discriminatiewetgeving voor mindervaliden naleven en dit waar mogelijk overtreffen met betrekking tot de renovatie van onze resorts;
  • het aanbrengen van de juiste verbeteringen in de resorts en de resortplannen;
  • het verbeteren van intern bewustzijn en training;
  • het bieden van de juiste informatie op onze website en in onze literatuur, inclusief informatie over toegankelijkheid, beschikbare voorzieningen en hulpmiddelen;
  • het communiceren met onze leden via normale fora voor mindervaliden en onderzoeken om verbeterpunten vast te stellen;
  • het opstellen van nalevingsliteratuur en communiceren binnen dezelfde richtlijnen.

Diamond Resorts is eigenaar of beheerder van een aantal van de vermelde eigendommen; voor anderen staat Diamond Resorts boekingen toe van eigendommen die afzonderlijk eigendom zijn of worden beheerd.  Voor die accommodaties heeft Diamond Resorts mogelijk geen nauwkeurige of volledige informatie over de beschikbare toegankelijkheidsfuncties en kan helaas geen verantwoordelijkheid aanvaarden voor de functies of het beleid van die accommodaties.

Voor eigendommen die Diamond Resorts bezit of beheert, hebben we ADA-voorzieningen beschikbaar. Voor alle gasten die hulp nodig hebben, of als je vragen/opmerkingen hebt over het bovenstaande, neem dan contact met ons op via:

Telefoon: {0}

E-mail: specialrequirements@diamondresorts.com

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Disability and Access Requirements
Our goal is to make every effort to accommodate the accessibility needs of our guests. While the resort selected is not managed by Diamond Resorts, we request you review the information provided by the resort below:
Whether your request is for an adapted accommodation, assistance equipment or if you have any requests you would like the resort to be aware of prior to your arrival, please take a moment to contact the resort directly prior to arrival.


Accessibility Corporate Statement

Hilton Grand Vacations is committed to providing wonderful holidays for all our members and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer you a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

Hilton Grand Vacations owns or manages some of its listed properties; for others, Hilton Grand Vacations allows bookings of properties that are separately owned or managed.  For those properties, Hilton Grand Vacations may not have accurate or complete information about accessibility features available, and regrettably cannot assume any responsibility for any features or policies at those properties.

For properties that Hilton Grand Vacations owns or manages, we have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: {0}

E-mail: Access.Requirements@hgv.com

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